Is there a charge with last minute cancellations? - Maidwell Cleaning | Maid and Home Cleaning Services in Washington, DC

by nicolecgraves - May 22, 2021

Yes! You will receive a few confirmation emails notifying you of your upcoming service. Failure to review the confirmation emails is not a justification to request a waiver of the fee. Further, if the customer completes the booking via telephone, it is the customer’s responsibility to review Maidwell Cleaning’s terms of service and policies on the website. Please check your inbox and spam and junk mails for your confirmation email. We ask that you please notify us by 6 pm the evening before your booking if you need to cancel. If you fail to do so, we will charge you a $40 cancelation fee. If we arrive and you decline the clean or do not answer, we will charge you 50% of the total booking. If you cancel at the last minute but re-book the service at the time of cancellation Maidwell cleaning reserves the right to waive the cancellation fee.

Please review the terms of service

Amy Ballard

5.0

12/13/2021

Maidwell was so professional, and very nice! I left them to it and what a wonderful job they did!! I can’t recommend Maidwell enough!

Ashley Taylor

08/18/2021

Maidwell was great! I try to clean daily but I’ve been busy lately so I decided to treat myself for my birthday. I’d seen them around my apartment building and decided to give them a try. They were fantastic! They did in four hours (less time than quoted!) what would’ve taken me a week! I have a cat and when we returned you wouldn’t know any animal lived there! She even seemed surprised that she couldn’t smell herself lol. I have recommended them to friends in the area and I’m definitely going to use them again in the future!

Kourtney Nilsson

06/28/2021

The service is great. I really appreciate that they actually communicate any issues, and adjust accordingly. Cleaner was kind, professional, and did a great job.

Vera Kuffour-Manu

06/27/2021

Joyce Williams

01/31/2021

Great Service!!! Excellent staff, taking pride in their work. Going above and beyond. Cleaning my property with care. Definitely Maidwell Cleaning Service is my now my go to cleaning service.

Andrew Torres

11/21/2020

100% satisfied with the service and 100% recommend anybody to use this company. Not only they are kind and efficient, they actually care for your belongings. I will totally keep requesting them in the future.

D. Romel Coby

05/13/2019

Maidwell - top notch service all the way!

Cornelia Moore

04/19/2019

Maidwell cleaning was great. The staff was prompt, professional and efficient. I was thoroughly pleased with the work performed. I will definitely be using maidwell’s service again.

Ron Pinkney

04/18/2019

I used this company and was very satisfied at the level of professionalism and attention to detail that Maidwell Cleaning provided me. The bathroom which is a place that is highly utilized was spotless and every area had been cleaned thoroughly. The bedrooms were no different. The level of cleaning detail applied to each room was excellent. They certainly have a new client and I did not mind paying whatever the cost was because of how well things were done. More importantly the wife was extremely satisfied on the results of our home.

Twinkle Chanae

04/09/2019

As a busy working single mom time is tight or I am super busy. Booking with Maidwell was so quick and easy I did it from my phone. And the cleaners were professional and detailed. My apartment is so fresh and clean! I give them 5 stars!!!! I will be using them a lot!

Randolph Howell

04/08/2019

In the Real Estate industry, I rely on good residential cleaning services require to present homes at their best. MaidWell employees provided very thorough service, lots of attention to detail. Arrived on time and kept working untill employee was satisfied the job was done right.